Shipping
We ship from our warehouse everyday. All orders are shipped within 48 hours
of payment clearance. We ship with United Parcel Service (UPS). But in cases
where UPS cannot make a delivery, i.e. where a shipping address is a P.O. Box,
we reserve the right to use USPS. Delivery times vary and are not guaranteed.
Tracking Order Status
Tracking is available on all UPS shipments. Please contact us via the contact
form and we will glad to provide you will your tracking number.
Return of Damaged Goods
If you have received damaged goods, please contact us online or call us, and
we will arrange for a replacement.
Returns and Refunds
MSC Chemical Corp. offers a 90-day risk free trial on all our
products. If for any reason you are not satisfied with our product, please
contact us and we will arrange for the remaining product to be shipped back to
us. Once our warehouse receives the products, we will issue you a full refund
within 5-7 business days.
Canceling Orders
If for any reason you need to cancel an order, please notify us at any stage
of the ordering process. If the order has been shipped already, you may refuse
it upon delivery and it will be returned to our warehouse. Please note that you
must notify us of your cancellation under all circumstances, either via email or
phone. Not doing so may delay your refund. |
